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smitiv
Custom ERP & ERPNext

An ERP that fits your business, without the licence bill.

ERPNext implemented, customised and supported for SMEs across Singapore and Malaysia. Open source, so there are no per-seat fees and nothing stopping you taking it elsewhere.

  • No licence fees, no vendor lock-in
  • Custom DocTypes and workflows
  • Migration from spreadsheets or legacy ERP
  • AI forecasting and document extraction
Proof

ERP systems we've already put into production

Not a practice we started last year. These are running businesses today.

Marine & shipyard contracting

AnyMari

A custom ERP replacing paper and spreadsheets — inspections, attendance, workforce records and reporting in one system.

Energy retail

Union Gas Holdings

ERP for a Singapore-listed energy retailer, covering orders, deliveries and the operational reporting behind them.

Modules

One system for the whole operation

Accounting & GSTInventory & warehousingManufacturing & BOMPurchasing & suppliersSales & CRMHR & payrollProjects & timesheetsAsset managementQuality controlPoint of sale
What we do

Implementation, customisation and everything after

Most ERP failures aren't software failures — they're migration, training and process failures. We treat those as the main job.

ERPNext implementation

Chart of accounts, item masters, warehouses, tax rules and user roles configured around your business — not a demo dataset you're left to rewrite yourself.

Custom modules and DocTypes

Where your process genuinely differs from standard, we build it: custom DocTypes, server scripts, approval workflows and print formats inside Frappe, upgrade-safe.

Data migration

Years of records out of spreadsheets, QuickBooks, SQL Accounting, Xero or a legacy ERP — cleaned, mapped, reconciled and verified against your closing balances before go-live.

AI on top of your ERP

Demand forecasting, anomaly detection on purchases, supplier document extraction, and a chat interface that answers 'what's our stock position in Johor' without anyone building a report.

Integrations

E-commerce storefronts, payment gateways, bank feeds, delivery partners, WhatsApp notifications and your existing mobile apps — connected so data stops being retyped.

Hosting, upgrades and support

Managed hosting on your cloud account or ours, with backups, monitoring, version upgrades and a support line. Or we hand over documentation and your team runs it.

Why open source

You keep control of the system your company runs on

Licensed ERPs charge per user, per year, forever, and make leaving expensive by design. ERPNext removes that from the equation entirely.

  • No per-seat licences — add users without adding cost
  • Full source access, hosted wherever you want
  • Customisations built upgrade-safe as a separate app
  • Documentation and handover so you're never trapped
  • Active open-source community and long-term maintenance

ERPNext at a glance

Licence cost
None — ERPNext is open source (GPLv3)
Hosting
Your cloud account or our managed hosting
Customisable
Full source access; custom apps stay upgrade-safe
Typical timeline
6–14 weeks depending on modules and data
Migration from
Spreadsheets, Xero, QuickBooks, SAP B1, legacy ERP
Lock-in
None — you can host and maintain it without us
Process

Six stages to go-live

Nobody goes live on data they haven't reconciled or a process their team hasn't practised.

  1. 01

    Process mapping

    We walk your actual workflow — quote to cash, purchase to pay, production to dispatch — and record where the current system fails. This is where an ERP project succeeds or fails.

  2. 02

    Fit-gap analysis

    What ERPNext does out of the box, what needs configuration, and the short list that genuinely needs custom development. You see the gap list and the cost of closing it before we start.

  3. 03

    Configuration and custom build

    Company setup, chart of accounts, items, warehouses, roles and permissions, then the custom DocTypes and workflows from the gap list, built as a separate Frappe app so upgrades stay clean.

  4. 04

    Data migration and reconciliation

    Historical data imported, then reconciled line by line against your existing closing balances and stock counts. We don't go live on numbers nobody has checked.

  5. 05

    Training and parallel run

    Role-based training for your team, then a parallel period where old and new run side by side until the numbers agree and people trust the system.

  6. 06

    Go-live and support

    Cutover with us on hand, then ongoing support, upgrades and a backlog for the improvements that always surface in the first months of real use.

Questions

ERP FAQs

Cost, timeline, upgrades and the questions finance teams ask first.

Why ERPNext instead of SAP, Odoo or Microsoft Dynamics?

No per-seat licence fees and no vendor lock-in. ERPNext is open source, so you can host it yourself, read the source and modify anything. For SMEs it covers accounting, inventory, manufacturing, HR and CRM out of the box, and the money you'd have spent on licences goes into customisation that actually fits your business.

What does an ERPNext implementation cost?

There are no licence fees, so you're paying for implementation only. A straightforward setup with two or three modules and clean data sits well below what comparable licensed ERP projects cost. Multi-company, multi-warehouse or manufacturing-heavy builds with migration cost more. We quote fixed after the fit-gap analysis.

How long does it take?

Six to fourteen weeks for most SME implementations. The variable is rarely the software — it's how clean your existing data is and how quickly your team can make decisions on process. We tell you which modules can go live first so you're getting value before everything is finished.

Will customisations break when ERPNext updates?

Not if they're built properly. We put all customisation in a separate Frappe app rather than editing core files, which is the supported pattern and survives version upgrades. Agencies that hack core code are why people believe ERP customisation is dangerous.

Can ERPNext handle Singapore GST and Malaysian SST?

Yes. Tax templates, GST-compliant invoicing and the reporting formats for both jurisdictions are configured during implementation. Multi-currency and multi-company are supported natively, which matters if you run entities in both countries.

Do we have to use your hosting?

No. We can deploy into your own AWS, Google Cloud or on-premise environment and hand over documentation so your team runs it. Managed hosting is available if you'd rather not, but it's an option, not a condition.

Show us your current process

Tell us what you're running now and where it hurts. We'll tell you whether ERPNext fits, what implementation would involve, and roughly what it costs.

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