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smitiv
Car workshop platforms

Software built for the workshop floor, not the back office.

Booking, job cards, parts, labour, claims and invoicing for garages, dealer groups and insurers across Singapore, Malaysia and Borneo. Built from walking real workshops, not from a feature list.

  • Online booking and service reminders
  • Tablet job cards for the bay
  • Insurance claims and approvals
  • Multi-branch and dealer-group scale
Proof

Automotive platforms we've already shipped

From a performance workshop to a distributor network and the insurance side of the business.

Automotive distribution

Inchcape Borneo Motors

Service and workshop operations at dealer-group scale — bookings, job cards and service history across a distributor network.

Performance workshop

Ten Ten Performance

Workshop platform for a performance and tuning specialist: job cards, parts, labour and customer vehicle history in one place.

Motor insurance

AutoInsure

Motor insurance workflows wired into workshop jobs, so quotes, approvals and claims move without phone calls and paperwork.

What we build

Everything between the booking and the paid invoice

One system for the front desk, the bay, the parts counter and the insurer — so the job stops waiting on somebody's phone call.

Job cards that survive a busy bay

Open a job, log labour, add parts, attach photos and get customer approval on extra work — from a tablet in the workshop, not a form someone retypes into a desktop at closing time.

Online booking and reminders

Customers book a slot, pick a service and get automated reminders by WhatsApp or SMS. Service-due and road-tax reminders bring the ones who'd otherwise drift to a competitor.

Parts, labour and inventory

Stock levels, supplier orders and parts consumption booked straight against the job. You find out you're short of a part when you open the job card, not when the car is on the lift.

Insurance claims and approvals

Estimates, adjuster approvals and claim documentation handled inside the same system as the repair — which is where most of the delay in accident work actually sits.

Multi-branch and dealer scale

Several outlets under one roof: per-branch scheduling, bay capacity, technician productivity and revenue reporting, with the group view management actually asks for.

AI where it saves time

Damage photos to a draft estimate, service history summarised for the advisor, and a chatbot that answers 'is my car ready?' so the front desk stops fielding the same call.

Scope

Built for how workshops here actually run

Insurance work, multi-brand servicing and walk-ins behave differently in this region than in the markets most off-the-shelf products are designed for.

  • Insurance and private jobs handled as distinct flows
  • WhatsApp for approvals, updates and reminders
  • Multi-branch scheduling and bay capacity
  • Technician productivity and revenue reporting
  • Works on tablets in the bay, offline-tolerant

Project at a glance

Built for
Garages, chains, dealer groups, insurers
Markets
Singapore, Malaysia and Borneo
Timeline
6–12 weeks for a first workshop live
Platforms
Web dashboard plus tablet and mobile apps
Integrations
Accounting, insurers, parts suppliers, WhatsApp
You receive
Source code, repos and cloud accounts
Process

From walking the floor to rolling out

Five stages, starting with a day in your workshop rather than a requirements document.

  1. 01

    Walk the workshop

    We follow a car from booking to invoice — who touches the job card, where approvals stall, what gets written on paper. Workshop software fails when it's designed from a spreadsheet instead of the floor.

  2. 02

    Map the money

    Labour rates, parts markup, insurance versus private jobs, warranty work. Getting the commercial model right up front is what stops a rebuild eighteen months later.

  3. 03

    Build the core flow first

    Booking, job card, parts, invoice — the loop that runs every day. Live and earning before we touch the reporting and the nice-to-haves.

  4. 04

    Connect insurers and accounting

    Claims, approvals and invoicing wired to the systems you already use, so nothing gets rekeyed between the workshop and the back office.

  5. 05

    Roll out branch by branch

    One workshop live and stable first, with your team trained on it, then the next. Advisors and technicians adopt software they've seen working, not software they've been told about.

Who it's for

Automotive businesses we build for

Independent garagesWorkshop chainsDealer groups & distributorsPerformance & tuning shopsAccident & body repairMotor insurersFleet maintenanceTyre & battery specialists
Questions

Workshop software FAQs

Build versus buy, cost, timelines and insurance work.

Why not just buy off-the-shelf workshop software?

If a standard product fits your process, buy it — we'll tell you so. Custom is worth it when you're running multiple branches, doing significant insurance work, or your process is the thing that differentiates you and the off-the-shelf tool forces you to work its way instead.

What does a workshop platform cost?

A single-workshop system with booking, job cards, parts and invoicing typically starts in the five figures SGD. Multi-branch platforms with insurer integrations and dealer-scale reporting cost more. You get a fixed written quote after we've walked your process.

How long until our first workshop is live?

Six to twelve weeks for the core loop — booking through to invoice — with additional branches and reporting layered on after. We deliberately get one site running properly before rolling out.

Can it handle insurance claims work?

Yes, and it's usually where the biggest time savings are. Estimates, adjuster approvals, supporting photos and claim documentation live alongside the repair job rather than in a separate email thread nobody can find later.

Will it work on tablets in the workshop?

That's the point. Technicians and service advisors work on tablets or phones in the bay — logging labour, adding parts, capturing photos and getting customer sign-off — while the back office works on the web dashboard.

Can you integrate with our accounting system?

Yes. Xero, QuickBooks, ERPNext and SAP among others, so invoices and parts consumption flow through without anyone rekeying them. We also build ERP systems, so we're comfortable on both sides of that integration.

Tell us where your workshop loses time

Booking, parts, approvals or invoicing — describe where it jams and we'll tell you what fixing it involves and what it costs.

Get a quote on WhatsApp